jl79 Privacy Policy

1. Introduction

jl79 ("jl79," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jl79 online gaming platform at jl79.net (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is governed by the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and applicable PAGCOR guidelines. By registering an account or using the jl79 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which are available at jl79.net/terms-conditions.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register an account, complete KYC verification, make transactions, or contact our support team, jl79 may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, driver's license).
• Contact Data: Email address, mobile number, and residential address in the Philippines (including city, province, and postal code).
• Financial Data: Payment method details, GCash or PayMaya account references, bank account information (BPI, BDO, Metrobank), transaction history, and deposit/withdrawal records.
• Account Data: Username, password (stored in hashed form), account preferences, gaming history, bonus usage, and responsible gaming settings.
• Verification Data: Copies of government-issued ID, selfie photographs for liveness verification, and proof of address documents submitted during KYC.
• Communications Data: Records of your correspondence with jl79 support, including live chat transcripts and email exchanges.

2.2 Information Collected Automatically

When you access the jl79 Platform, we automatically collect certain technical data, including:

• IP address, device type, operating system, and browser type.
• Pages visited, features used, time spent on the Platform, and clickstream data.
• Cookie identifiers and similar tracking technologies (see Section 8).
• Geolocation data (country and region level) derived from your IP address.

3. How We Use Your Personal Data

jl79 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jl79 account, including authentication and security.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of jl79 Platform services.
• Identity Verification & KYC: To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine AML laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities.
• Regulatory Compliance: To comply with our obligations under Philippine law, PAGCOR guidelines, and applicable AML/CTF regulations, including reporting requirements.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming patterns, enforce responsible gaming tools such as deposit limits and self-exclusion, and identify players who may need support.
• Marketing & Promotions: To send you relevant promotional offers, bonus notifications, and platform updates, subject to your communication preferences.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the jl79 Platform.

4. Legal Basis for Processing

jl79 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms & Conditions) and to provide the services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, PAGCOR regulations, and AML/CTF obligations.
• Legitimate Interests: Processing is necessary for jl79's legitimate interests in fraud prevention, platform security, and business operations, provided these interests are not overridden by your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Data Sharing & Disclosure

5.1 Third-Party Service Providers

jl79 may share your personal data with trusted third-party service providers who assist us in operating the Platform, subject to strict data processing agreements. These include:

• Payment processors and e-wallet providers (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard).
• Identity verification and KYC service providers.
• Cloud hosting and infrastructure providers.
• Customer support platform providers.
• Analytics and fraud detection service providers.

5.2 Regulatory Authorities

jl79 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law or in response to a valid legal process.

5.3 No Sale of Personal Data

jl79 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is used solely for the purposes described in this Privacy Policy.

6. Data Retention

jl79 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:

• Account and Transaction Data: Retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• KYC and Identity Documents: Retained for the duration of your account and for five (5) years after closure.
• Communications Data: Support correspondence is retained for up to three (3) years.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications.

When personal data is no longer required for the purposes for which it was collected, jl79 will securely delete or anonymize it in accordance with our data retention procedures.

7. Security Measures

jl79 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl79 Platform.
• AES-256 encryption for sensitive data stored at rest, including financial records and identity documents.
• Multi-factor authentication options for account access.
• Regular security audits, penetration testing, and vulnerability assessments.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures for detecting and responding to data breaches in accordance with NPC notification requirements.

8. Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the jl79 Platform. They help us recognize your device, remember your preferences, and improve your overall experience on the Platform.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how you use the Platform to help us improve performance and identify technical issues.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limits.
• Analytics Cookies: Help us understand user behavior and Platform usage patterns through aggregated, anonymized data.

8.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl79 Platform. Essential cookies required for Platform operation cannot be disabled without impacting your ability to use the service.

9. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl79:

• Right to Be Informed: The right to know how your personal data is being collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data jl79 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days in accordance with the DPA.

10. Children's Privacy

The jl79 Platform is strictly intended for persons aged 21 years and above, in compliance with PAGCOR regulations governing online gaming in the Philippines. jl79 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in question. If you believe a minor has registered on jl79, please contact us immediately at [email protected].

11. International Data Transfers

jl79 primarily processes and stores your personal data within the Philippines. In certain circumstances, your data may be transferred to and processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international payment processors. Where such transfers occur, jl79 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

12. Changes to This Privacy Policy

jl79 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the jl79 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how jl79 protects your personal data.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact jl79's Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the jl79 Platform

Our support team includes Filipino-speaking agents available to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines in both English and Tagalog.